POLICIES 

 A cancellation made with less than a 24 hour notice significantly limits our ability to make the appointment available for another client in need. To remain consistent with our mission, we have instituted the following policy:

 

1. Please provide our office a 24-hour notice in the event that you need to reschedule your appointment. This will allow us the opportunity to provide services to another client. A message can always be left with the answering service to avoid a cancellation fee being charged.

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2. A “No-Show”, “No-Call” or missed appointment, without proper 24-hour notification, may be assessed a fee based on the service scheduled.

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3. This fee is not billable to your insurance.

 

4. If you are 15 or more minutes late for your appointment, the appointment may be cancelled and rescheduled.

 

5. As a courtesy, we make reminder e-mails, for appointments, one to two days in advance. Please note, if a reminder message is not received, the cancellation policy remains in effect.

 

6. Repeated missed appointments may result in termination of the Therapist/Client relationship. If you have any questions regarding this policy, please let us know and we will be glad to clarify any questions you have.

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Insurance Accepted:

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• United Healthcare 

• AvMed

• Cigna